I’m an experimental psychologist who studies thinking quality—how well we see, understand, and adapt our own thinking. I write and speak about this work, and I’m building a broader body of work around it.

For fifteen years, my “laboratory” has often been the room.

Across nearly a thousand live audiences, I have worked directly with professionals responsible for consequential decisions in public safety, aviation, intelligence, emergency response, finance, corporate governance, investigations, infrastructure, government oversight, and other critical systems.

We worked through difficult reasoning problems together, then talked about the real decisions behind them—failures, near misses, judgment calls, and major incidents as they actually looked and felt from inside the system. Some of what I heard never appeared in published research or news accounts.

That is what I study now: how people can become better at seeing their own thinking, how groups can use differences among thinkers rather than suppress them, and what happens as standardized systems and artificial intelligence take on more of the cognitive journey.