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“It’s not what you know, it’s how you think”
Designed especially for auditors, investigators, CPAs, attorneys, and other experts, this class helps you attain the most important and elusive of skills – the ability to be a better thinker. You’ll learn habits and strategies that dramatically improve judgment and decision-making. You’ll learn how to break down mental barriers and alleviate mental fatigue. You’ll learn how to achieve new levels of mental clarity, flexibility, and resilience. You will also benefit from better overall mental wellness and be more resistant to stress and burnout. Attendees leave as more powerful and confident thinkers and better communicators and problem-solvers.
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You’ll never think about fraud the same way again
Finding Fraud is a very different kind of fraud event. It presents deep behind-the-scenes research and multiple perspectives from all sides of fraud investigations that will challenge everything you thought you knew about fraud. The presentation features new analysis and never-heard-before details about some of the most instructive cases of our time. Forensic psychologists, interrogation experts, victims, auditors, law enforcement, researchers, and perpetrators provide a fascinating look at cases through their eyes. The session is presented by psychologist and researcher Dr. Toby Groves, a past CPA, fraud investigator, and business owner who was also at the center of a large, news-making fraud that went undetected until he turned informant. Dr. Groves, trained in forensic psychology and forensic accounting, brings content from his ten-plus years of fraud research and connections made from 500+ industry events including famous white-collar criminals and even prison to the stage in this fascinating session that is sure to thrill auditors and investigators.
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An innovative and interactive session that taps the areas of neuroscience, psychology and biology to understand how science, emotion, and ethical decision-making interact. Instead of critiquing how our minds are supposed to work, this session delves into the fascinating world of how our minds actually work when we face difficult problems where a ‘best choice” doesn’t seem to exist. The talk will also explore why ethical codes have too often failed and how to improve individual and organizational ethical reasoning.
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Learn how to employ systems thinking to disentangle complexities, recognize and interpret patterns, and diagnose problems. Understand concepts such as interconnectedness, synthesis, and emergence and use this understanding to foresee risks and build collaborative teams. Learn systems mapping, causality and feedback loops to be able to more accurately assess culture, support good group decision-making, and bolster professional skepticism. Systems thinking will help you have deeper insights into complex problems and understand how changes in policies, procedures and controls affect behavior.
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This workshop is designed especially for audit professionals and teaches the development of powerful, higher-order critical thinking skills. Dr. Groves uses the very latest cognitive research related to auditing to teach reasoning processes that are most effective for accurate interpretation, better prioritization and smarter decision-making during the audit process. The session is highly interactive and takes a holistic approach, helping auditors achieve a much deeper self-awareness of their reasoning processes. This awareness provides a clarity of their thinking that allows them to examine the effectiveness of their approach and how to adapt it under changing circumstances.
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Learn how to employ systems thinking to disentangle complexities, recognize and interpret patterns, and diagnose problems. Understand concepts such as interconnectedness, synthesis, and emergence and use this understanding to foresee risks and build collaborative teams. Learn systems mapping, causality and feedback loops to be able to more accurately assess culture, support good group decision-making, and bolster professional skepticism. Systems thinking will help you have deeper insights into complex problems and understand how changes in policies, procedures and controls affect behavior.
Major Subjects:
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Ready to make radical leaps in your critical thinking? In a world of rapid change and unreliable information, we need the ability to separate fact from fiction, recognize flawed assumptions, and have clarity under pressure. This course will teach you how to audit your thinking and build effective reasoning strategies for all types of situations. You will achieve dramatic improvements in judgement, problem solving, memory, and learning. This course will make you more flexible, adaptable, creative and resilient, and provide a cognitive toolkit you can carry for life.
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New technologies and analytical methods detect myriad patterns in our data, but what do they really mean and what decisions can they help us make? Is the underlying data reliable? Is it valid for the purpose you are using it? Cognitive technologies distance us from the context of our data, shrouding the meaning behind the patterns and how to apply the information for effective decision-making. New thinking approaches are required to move beyond simple recognition of correlations to insight into why relationships exist. This session will teach methods that give us the ability to discern the inner character of problems, to recognize why interactions occur, and what decisions can be made with the information.
Major Subjects:
Moving from “perceiving” to “meaning”
A new approach to professional skepticism
How to develop situational awareness
Why you should know the limitations of your data
The cognitive science of emotional intelligence
New brainstorming techniques
Data screening methods
Handling abstract, unstructured and extreme data
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An essential class for those who routinely face complex, high-value decisions in high-stress environments including CEO's and CFO's, first-responders and surgical teams, policymakers, auditors, or investigators. This class takes you beyond critical thinking and teaches you how to use your cognitive strengths to develop a thinking system - powerful cognitive tools that enable better thinking under pressure, deep-structure insights for powerful problem-solving abilities, and highly effective communication when it really counts, all while building ongoing mental wellness for clarity and avoiding burnout. Learn how to audit your thinking, synthesize your ideas, and achieve clarity under pressure. The tools you learn will benefit all areas of your life. You will be a more flexible, adaptable, creative, resilient, and confident thinker.
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Designed for: Analysts and investigators, auditors, accountants, attorneys, law enforcement, governance and compliance professionals, or those working in the IT, HR, legal, or medical profession as well as executives, policymakers, and other decision-makers interested in improving critical thinking and problem-solving skills.
© Toby Groves, Ph.D.
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Unconscious associations are automatically and involuntarily spurred by people, situations and places around us. These associations profoundly influence our beliefs and attitudes and shape our actions and behaviors. Implicit associations ultimately affect how we interact with others, interpret evidence and make high stakes decisions. This fascinating session uses the latest cognitive and behavioral research and utilizes live implicit association experiments with the audience to help attendees unveil hidden influences that impact their decisions and teaches them how to use these new insights to improve their thinking.
Major Subjects:
The link between involuntary associations and decision-making
Unconscious bias at the individual and group levels
How cognitive diversity benefits group decision making
How stereotypes develop
Ethics and implicit associations
Using the mind-lens model to uncover hidden biases
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This session features the latest behavioral science, interactive audience experiments, and compelling real-life stories to disrupt everything you thought you knew about fraud. It will spur you to challenge “sacred cows” of the industry and help you develop better thinking approaches to detect, deter, or investigate fraud, waste and abuse. Learn why many of our basic assumptions about fraud are flawed, why some widely accepted investigative practices are more harmful than helpful, and how auditors and investigators sometimes unwittingly assist fraud schemes.
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The complexity of our environment has outgrown old and superficial approaches to professional skepticism. In this session, we'll explore a deeper understanding of skeptical judgment. Attendees will experience fascinating demonstrations and learn about the hidden influences that impact skepticism.
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The greatest cybersecurity risks your organization faces are breaches due to accidental, negligent or malicious activities of an organizational insider. Together these represent the largest risk of financial loss and reputational damage to any organization. In this crucial session attendees (IT and non-IT experts) will learn how to develop an organizational approach to insider threats and how to implement proactive approaches to recognize evolving risks and weaknesses. Attendees will learn the important assets they can use to detect and thwart security risks. They will understand breach tactics, behavioral and data patterns that indicate risks, and the most effective weapons against insider threats in the ongoing cyberwar.
Major Subjects:
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An innovative and interactive session that taps the areas of neuroscience, psychology and biology to understand how science, emotion, and ethical decision-making interact. Instead of critiquing how our minds are supposed to work, this session delves into the fascinating world of how our minds actually work when we face difficult problems where a ‘best choice” doesn’t seem to exist. The talk will also explore why ethical codes have too often failed and how to improve individual and organizational ethical reasoning.
Major Subjects:
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Ethical intelligence is the level of one’s ability to understand, develop and regulate their own ethical reasoning. It includes ability to recognize and interpret ethical elements of a situation, determine best actions, and follow-through on ethical commitments. While emotional intelligence involves the ability to connect with feelings, ethical intelligence focuses on how you interpret your feelings and make decisions from an ethical perspective. The session tackles difficult questions beginning with whether it’s even possible to teach ethics in the first place.
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We will explore the "Edge of Ethics” and the psychology of bounded ethicality including the invisible borders that exist in our ethical judgment. Entertaining, and surprising, we will unveil hidden judgment errors when we face ethical dilemmas for which no obvious answer exists. We will explore areas of ethical decision-making where people consistently predict they will do the right thing but rarely do so. We will find out why people repeat stubborn errors of ethical judgment, and review steps which behavioral researchers have identified that can help us stop making these errors once and for all. We will identify ways to recognize our own errors and steps we can take to improve our ethical thinking.
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Designed for: Analysts and investigators, auditors, accountants, governance and compliance professionals, and those working in the IT, HR, legal, medical professions as well as executives, policymakers, and other decision-makers interested in developing a deeper understanding of their own ethical reasoning processes.
Click here to request a detailed program outline pdf for this topic
We will explore the "Edge of Ethics” and the psychology of bounded ethicality including the invisible borders that exist in our ethical judgment. Entertaining, and surprising, we will unveil hidden judgment errors when we face ethical dilemmas for which no obvious answer exists. We will explore areas of ethical decision-making where people consistently predict they will do the right thing but rarely do so. We will find out why people repeat stubborn errors of ethical judgment, and review steps which behavioral researchers have identified that can help us stop making these errors once and for all. We will identify ways to recognize our own errors and steps we can take to improve our ethical thinking.
Major Subjects:
Learning objectives:
Designed for: Analysts and investigators, auditors, accountants, governance and compliance professionals, and those working in the IT, HR, legal, medical professions as well as executives, policymakers, and other decision-makers interested in developing a deeper understanding of their own ethical reasoning processes.
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This session delves into the fascinating neuroscience behind how our minds work when we face decisions with conflicting motivations or difficult dilemmas for which the best answer is not clear. Attendees will explore real-life dilemmas and learn effective cognitive processes to deal with those dilemmas as revealed by the latest research in neuroscience. The session draws on organizational psychology, cognitive science, psychobiology and even sports psychology to create an immersive experience and unveil the hidden ways our minds perceive and interpret problems.
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Public speaking blends a diverse group of thinking and communication skills that will enhance your professional and personal life even if you’re not a public speaker. These skills include the ability to form compelling arguments, build trust, present ideas persuasively, inspire others to action, adapt to changing circumstances, and see issues from competing perspectives. These skills elevate confidence and cultivate empathy. They support great leadership and enhance cooperative reasoning and problem-solving abilities.
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Equity and diversity in social networks stimulate deep learning, flexible thinking, and long-term health and wellness throughout the organization. Diverse teams experience higher levels of satisfaction, more effective deliberation processes, improved decision-making, and heightened performance. Learn the science behind social networks and how to “inoculate” your culture with social standards and norms that strengthen equity and diversity. Learn how to build and organizational culture that inspires individual ownership in developing group norms and attitudes that are crucial for embracing diversity.
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Conversations that expose truths, clarify beliefs, and uncover the underlying nature of events are amongst the most crucial interactions we can have. These communications offer a fleeting opportunity to recognize themes as they unfold and to ask the best questions that glean valuable knowledge. Whether interviewing for investigation, as part of an exploration or information gathering process, or hiring for a critical role, the interpersonal style that you employ will make all the difference in your success. This session will teach attendees the nuances of an effective tone, how to ask questions that yield meaningful results, how to read important interpersonal cues, and how to adapt to different cultures or contexts. Attendees will leave the session armed with tools from the latest behavioral research to conduct successful information-gathering interviews.
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The ability to illuminate truths and inspire action is an invaluable asset. It means painting a picture with information and articulating complex concepts with meaning, even to non-experts. This ability indicates that you not only have a deep understanding of your data, but a rich understanding of how people will interact with it in the real world. This skill requires the communicator to understand different perspectives, to “walk a mile” in the shoes of their audience. This interactive session takes a deep dive into the thinking perspectives and cognitive skills that help experts gain clarity in their messaging; gaining a more thorough understanding of their content and how others will perceive their message.
Major Subjects:
The cognitive science of persuasion, trust and belief
Design theory for data presentations
Communicating with audiences of varying technical knowledge
Detecting behavioral cues (when you can’t see or hear your audience)
Predicting the interpretational style of your audience
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Leadership skills have never been more important, in all industries and at all levels, whether executive or front-line employees. Organizations succeed in meaningful ways when their individual members have the ability to inspire action, build trust, solve complex problems, coordinate effective teams, and resolve contentious conflicts without damaging important relationships. This requires a deep understanding of human motivation, emotional intelligence, and nuances of cultural psychology. This session teaches a powerful model that allows attendees to build their own core leadership skills as well as the psychology of performance and motivation and the social psychology of organizational behavior.
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Learn communication skills that will enhance your professional and personal life. Speak confidently and persuasively one-on-one, in the boardroom or to larger audiences. These skills include the ability to form compelling arguments, build trust, present ideas persuasively, inspire others to action and see issues from competing perspectives. These skills elevate confidence and cultivate empathy. They support great leadership skills and enhance cooperative reasoning and problem-solving abilities.
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This talk is an interactive and unintimidating exploration of the key points audiences need to learn about AI and data science. We’ll take a practical, step by step walk through procedures that can be used to explore data, identify opportunities to use AI, and best methods of building predictive algorithms. We will specifically identify analytical tools and statistical methods that are appropriate for a variety of needs and take a tour of a statistical program, see how analytical procedures are conducted and how the output is analyzed. We will review machine learning, data mining, natural language processing, and brain computer interfacing. This is a perfect session for those wanting to learn practical ways to apply data science and cognitive technologies in their work.
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The greatest cybersecurity risks your organization faces are breaches due to accidental, negligent or malicious activities of an organizational insider. Together these represent the largest risk of financial loss and reputational damage to any organization. In this crucial session attendees (IT and non-IT experts) will learn how to develop an organizational approach to insider threats and how to implement proactive approaches to recognize evolving risks and weaknesses. Attendees will learn the important assets they can use to detect and thwart security risks. They will understand breach tactics, behavioral and data patterns that indicate risks, and the most effective weapons against insider threats in the ongoing cyberwar.
Major Subjects: